KPI Dashboards – Information that Matters

The current economy has united corporations and organizations of all sizes with a common objective – to do more with less. Getting more out of business data is one of the coping strategies being employed to extract better information from the gigabytes of information flowing through an enterprise, particularly when it involves Electronic Medical Records (EMR) companies.

EMR applications are capable of storing and displaying information, but when information is shared across multiple sites with different users, it needs to be readily available and specific to the user’s role.

Defining the metrics that matter and providing a relevant view of data for users within a single practice is generally the first hurdle in the identification of key performance indicators (KPIs). A clear definition of which KPIs are important, and how to represent them, is still perceived as one of the biggest challenges when implementing dashboards.

Physicians are usually short on time and simply cannot afford clinical errors. As a result, some of the most important financial and administrative objectives are often overlooked. With the introduction of Meaningful Use and other clinical standards, doctors have far too much to accomplish with a single EMR platform. Subsequently, major EMR vendors have designed and incorporated “Meaningful Use” KPIs for real-time graphical representation of compliance with the relevant clinical objectives.

Such KPIs are not limited to the clinical parameters. Some are designed to reflect administrative and financial information such as, “A/R Collection Period”, “Monthly Patient Visits”, “Practice Revenue”, “Most common diseases”, “Messages” and “Tasks” etc.

Customizable dashboards allow users to search, drill down and even update the presented information – saving time, streamlining workflow, maintaining the accuracy of records and focusing user’s actions on the positive outcome of key metrics.

Often overlooked when choosing an EMR, customizable dashboards reflect the most relevant information in the most definitive and usable manner, allowing for easier analysis and strategic evaluation.