Physicians have long misunderstood the cost of an office visit. Copays, generally not more than $20 seem like a limited disincentive to an office visit. But the cost of an office visit was never just the copay, it includes the cost of the patient’s time, and hassle to schedule, the interruption their day, travel to and from an office visit of say 20 minutes. To the patient, what are nearly 3 hours of their time worth? A complete morning or afternoon lost to a physician office visit. And now add to that deductible, large deductibles. All motivating patients to find a way to access care for less.
And patients are, the use and acceptance of urgent care centers continue to grow. While studies show that most patient understands that the use of an urgent care center is episodic and that some even say they go because they don’t want to bother the physician when they are not really that sick, convenience is the greatest draw of the centers to patients. And now with most health plans providing coverage, convenience trumps continuity of care. Continue Reading
Imagine having a follow-up appointment you scheduled for your Grandma being postponed, even though it was booked 2 months prior. This inconveniences the patient and frustrates the physician for having not met expectations.
This is a common occurrence among physicians worldwide, unavoidable at times due to emergencies or family commitments, but usually due to a lack of planning for the holidays. Unstructured scheduling of staff leads to misunderstandings amongst them and ends up adversely affecting the patients. Focusing on the following can help:
This policy must list the days that some or all of the staff has off, especially non-standard days when the office could stay open. Releasing this policy early in the year can help prevent frustration for patients and staff. It will also be beneficial in planning for the holidays. Continue Reading
When a small practice attempts to do everything themselves, problems will almost certainly arise. Between managing operations, scheduling, billing, account management, customer service, and providing medical attention, administrative duties can become too demanding and downright burdensome for a small staff. In fact, it may often divert attention from the core focus of providing care.
How can this be avoided? A recent discussion between MGMA Members Community provided overburdened practitioners with valuable feedback. Some were of the view that practices should outsource their administrative duties while others provided tips on how to streamline operations to reduce the burden.
Here is what they recommended:
Are you prepared for MIPS? As the deadline to collect data is approaching, it is time for providers to get serious about documentation to avoid penalties. MIPS reporting can be stressful, confusing, and haphazard if you are not prepared. However, in order to avoid penalties and maximize incentives, it is important to assess how you have fared. While you may require special assistance in the form of CureMD’s MIPS consultancy services to properly equip you with a penalty protection plan and help you understand how to maximize your returns, CureMD can simplify the technicalities for you. Enhance your understanding of eligibility, scoring, performance thresholds, and alternative payment models here. Get More Information on MIPS Reporting 2017
For nearly a decade, the $28 billion Electronic Medical Record (EMR) market was on a foreseeable path with roughly 20 similarly-sized competitors and many smaller participants offering software systems and support services. A new report from Kalorama Information says the EMR market is confronting changes that will determine how healthcare providers operate moving forward. Per the report, the market is consolidating, leading to a decrease in EMR support services and creating issues for providers. To illustrate, here are 11 ways the EMR market is changing:
- The EMR systems market has been consolidating for years. While there are hundreds of EMR vendors today, consolidation in the industry has accelerated in recent years. In a meaningful use (MU) attestation in 2012, the top 15 EMR vendors of 336 hospitals surveyed represented 75 percent of all providers attesting. On the inpatient side, this concentration was even more pronounced with the top six representing 75 percent of total hospital attestations. Read More
America has come a long way over the years and witnessed many extraordinary moments. Here’s to the American dream that will never be forgotten!
As the healthcare industry transitions from fee-for-service models to value based approaches to tackling rising costs, revenue cycle management takes on much greater significance. From pre-registration to collections, the dynamics of your revenue cycle depend on a myriad of key factors. Your hospital or healthcare institution may be dealing with largely external forces including patient debt, decreased cash flow, and increased claim denials from a volatile health insurance market.
Without cutting corners and affecting care quality, how can you improve your RCM in the ever-evolving healthcare universe? Don’t miss these 9 tactical and effective solutions:
Use Revenue Cycle Management (RCM) Software
Digital RCM solutions can streamline and automate processes, maximize profits, and even provide insights into patient populations including rates of illness and chronic disease, frequency of visits, ability to pay, etc. Integrated into other health IT systems including medical records and billing, effective RCM software shortens the window of time between providing service and receiving payment. It can also assist with tasks like scheduling appointments, reminding patients of outstanding balances, and even automatically responding to payer claims denials with questions and appeals. Continue reading