When a small practice attempts to do everything themselves, problems will almost certainly arise. Between managing operations, scheduling, billing, account management, customer service, and providing medical attention, administrative duties can become too demanding and downright burdensome for a small staff. In fact, it may often divert attention from the core focus of providing care.
How can this be avoided? A recent discussion between MGMA Members Community provided overburdened practitioners with valuable feedback. Some were of the view that practices should outsource their administrative duties while others provided tips on how to streamline operations to reduce the burden.