Training is the central part of EHR adoption. The challenging part lies in creating a smooth process for the providers and staff in which the result of the training is positive. EHR features can be difficult to understand for doctors. But just like any other software, the duly required labor will produce favorable results.
The list of three key training strategies is given below. Let’s have a quick peek at them.
Online or onsite—Every individual trains differently. The EHR vendor should allow the flexibility of either training online or onsite. It should be selected by the EHR vendor or by the special request of the practice, at their desired location. Likewise, the practice should categorize the type of learners it has, and then allow the training to start. By doing this simple exercise before the start of the course, the learning process will get a boost resulting in an efficient usage of time. Remember, the less the practice pays, the better it is. The goal should be to make your workers skilled in using EHR as soon as possible.
Variety in training materials—A key EHR training strategy is the use of wide range of learning material. The learning method or process can at times become boring. One of the faults that should be avoided is the whiteboard method in which the instructor keeps on speaking and writing on the whiteboard. Involving the audience by giving one to two pages with graphical instructions at the start can be extremely helpful. Using screenshots of the processes that a practice may encounter in using an EHR can be helpful too. It speeds up the process of learning. The presentations or key materials used should be emailed to the respective attendees at the end of the EHR training session.
Interaction—One key feature of EHR training is interaction between the trainer and the trainee. The instructor of EHR should engage the audience with his verbal acumen; and should make the whole technical lingo easy to grasp. It is best to make use of some light moments with the audience; the trainer should narrate the awkward or funny moments he had encountered in previous training sessions. By doing so, the audience will become more relaxed. Asking questions from the audience is an important strategy to judge the comprehensive level and also helps to recall the lecture.
By applying a strategic approach to EHR training, the practice can save time and energy. It allows for the staff and providers to perform as a team. It helps in facing the challenge of adopting the EHR, a relatively smooth process.